DOCUMENT:Q146593  08-MAY-2002  [word97]
TITLE   :WD97: Corrupted Field Codes in Header or Footer
PRODUCT :Word 97 for Windows
PROD/VER::
OPER/SYS:
KEYWORDS:kbdta

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

Word may exhibit any of the following behaviors when the following conditions
are true:

 - You have turned on Save Preview Picture for your document (on the File menu,
   click Properties and click the Summary tab).

   -and-

 - Your document contains a PAGE field in the header or footer, and a PAGE field
   on any page other than the first page has a result of more digits than the
   first page number.

   For example, the first page PAGE field appears as a 1, and the tenth page PAGE
   field appears as a 10.

Examples of some behaviors that may occur include the following:

 - Fields in the header or footer of a document appear incorrectly. Two fields
   may blend together. For example, a {Page} field and a {Title} field that are
   supposed to show this result:

   10Document Title

   show this or a similar result when field codes are turned off:

   1title

   and this or a similar result when field codes are turned on:

   {PageTitle}

   -or-

 - The right field brace for the page field is missing. For example, the page
   field displays the following when field codes are turned on:

   {PAGE

   -or-

 - The display results of a PAGE field include a vertical bar. For example, the
   page field displays the following when field codes are turned on:

   |10

   rather than 10.

   -or-

 - Word stops responding (hangs) when you delete text in the header or footer.

   -or-

 - You receive an invalid page fault (IPF) in module Winword.exe when saving the
   document as RTF.


CAUSE
=====

When the above conditions are true, Word incorrectly saves the field length
information, resulting in corrupted field codes.

RESOLUTION
==========

This problem can be corrected for all future documents you create in Microsoft
Word; however, this problem may still occur in existing documents even though
you have installed the fix discussed in this article. For additional information
about correcting similar problems in an existing document, click the article
number below to view the article in the Microsoft Knowledge Base:

   Q87856 WD97: Troubleshooting Damaged Documents in Word for Windows

To resolve the problem described in this article, obtain and install the latest
Microsoft Word 97 update from the following Microsoft Web site:

   http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx

IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The
latest update contains all of the fixes since Service Release 2. If you install
the latest update for Word 97, you do not need to install any other updates
after Service Release 2.

For additional information about the fixes included in the latest update for Word
97, click the article number below to view the article in the Microsoft
Knowledge Base:

   Q265374 WD97: Post Service Release Fixes for Word 97





STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was corrected in Word
2000.

Additional query words: page field right brace bracket

======================================================================
Keywords          : kbdta 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbbug
Solution Type     : kbfix

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Copyright Microsoft Corporation 2002.