XADM: Message Tracking Fails to Track IMC-bound Mail

ID: Q164175

-------------------------------------------------------------------- The information in this article applies to:

• Microsoft Exchange Server, versions 4.0, 5.0, and 5.5

SYMPTOMS

When you attempt to use Message Tracking to track messages sent out over the Microsoft Exchange Internet Mail Connector (IMC) or Internet Mail Service (IMS), no tracking information can be found.

CAUSE

This problem will occur if you are using the Standard Edition of Microsoft Exchange Server.

RESOLUTION

To enable Message Tracking for outbound IMC or IMS messages using the Standard Edition of Microsoft Exchange Server, you must install the Microsoft Exchange Connector (Site Connector) component. By doing this, the Message Transfer Agent (MTA) object will be exposed in the specific Server?s container. You can now enable Message Tracking on the MTA?s general property page in the Microsoft Exchange Administrator program. This will allow tracking of inbound and outbound messages over the IMC and IMS.

Additional query words: tracked

Keywords          : XADM 
Version           : 4.0 5.0 5.5
Platform          : winnt
Issue type        : kbinfo

Last Reviewed: April 29, 1998