DOCUMENT:Q162559 14-NOV-2000 [word97] TITLE :WD97: Error Message: "...Password-Protected with an Encryption S PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta word8 word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you open a password-protected document, the following error message may occur: This document has been password protected with an encryption scheme not available in this region. Word cannot open this document. CAUSE ===== This functionality is by design. The document was saved with a password on a system with Regional Settings other than "French (Standard)." WORKAROUND ========== To work around this problem, use a version of the document that is not password protected. MORE INFORMATION ================ When you save a Word document with a password, Word 97 encrypts the document based on your system's Windows Regional Settings. If a Word document is saved with a password on a system with Regional Settings set to "English (United States)" (or other regional settings other than "French (Standard)"), Word uses a stronger (40-bit) encryption method. If the system's Regional Settings are set to "French (Standard)", Word uses the "Windows 95 style weak encryption" method. Additional query words: ====================================================================== Keywords : kbdta word8 word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.