DOCUMENT:Q162710 14-NOV-2000 [word97] TITLE :WD97: Drawing Objects Incorrect (WD 97 File Opened in 6.x /7.x) PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbinterop kbdta kbconversion ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you open a document containing drawing objects in Word 6.0 or Word 7.0, one or more of the following symptoms may occur: - Auto Shapes (Drawing Objects) are displayed as outlines. - Half circular objects appear as complete circles. - Drawing objects are incomplete. CAUSE ===== The document was saved from Word 97 as Word 6.0/95 or Rich Text Format (RTF) before you opened the file in Word 6.0 or Word 7.0. WORKAROUND ========== To get the best conversion results for drawing objects between Word 97 and previous versions of Word, use the Word 97-2000 Import Converter. For information about how to obtain the converter, please see the following article in the Microsoft Knowledge Base: Q162214 WD: How to Obtain the Word 97-2000 Import Converter To ensure the Word 97 converter is being used, follow these steps: 1. On the Tools menu, click Options. 2. Click the General tab, click to select the the "Confirm conversion at Open" check box. 3. Click OK. 4. Open the Word 97 document containing the drawing objects. A Convert File dialog box appears. Make sure Word 97 is selected in the list, and then click OK. NOTE: You get better results with the Word 97 converter for Word 7.0 (Mswrd832.cnv) than with the Word 97 converter for Word 6.0 (Msword8.cnv). Note also that there may still be some incomplete or incorrect drawing objects when you open the file in either Word 6.0 or Word 7.0, even when you use the Word 97 converter. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: 97 8.0 word8 word97 ====================================================================== Keywords : kbinterop kbdta kbconversion Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.