DOCUMENT:Q165740 14-NOV-2000 [word97] TITLE :WD97: Cross-Reference to ListNum Field Is Incomplete PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbualink97 kbusage word97 kbnumbering ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you insert a cross-reference to a ListNum field, the cross-reference may not include the complete ListNum context if all of the following conditions are true: - The ListNum field is located previous to the cross-reference. -and- - The cross-reference is being inserted into a paragraph containing a higher level ListNum then the ListNum being referenced. -and- - There is not a higher level ListNum field (other than the ListNum field contained in the paragraph where the cross-reference is being inserted) between the cross-reference and the ListNum that is being cross- referenced. WORKAROUND ========== Consider using outline numbering or a combination of outline numbering and ListNum fields. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION ================ A cross-reference to a ListNum field should include the entire context of the ListNum that is being cross-referenced unless there are no higher level ListNum fields between the paragraph containing the cross-reference and the ListNum field that is being cross-referenced. In the following discussion, the term ListNum "context" is used. A paragraph is said to be in the same ListNum context as a certain ListNum field if no higher level ListNum fields occur between the paragraph and the ListNum field. Here is a sample list with the numbering created using ListNum fields: ------------------------------------ 1) This is a ListNum of level 1 a) This is a ListNum of level 2 b) This is a ListNum of level 2 2) This is a ListNum of level 1 a) This is a ListNum of level 2 b) This is a ListNum of level 2 c) This is a ListNum of level 2 d) This is a ListNum of level 2 3) This is a ListNum of level 1 a) This is a ListNum of level 2 b) This is a ListNum of level 2 ------------------------------------ Cross-references to this list: If you insert a cross-reference in line 2d and reference either line 2a, 2b, 2c, or 2d, you will only get "a)," "b)," "c)," or "d)" as the cross reference because the cross-reference is in the same context as the item being cross-referenced. However, if you insert a cross-reference in line 2d and reference either line 1a, 1b, 3a, or 3b, you will get the full context "1)a)," "1)b)," "3)a)," or "3)b)" as the cross-reference because the cross-reference is in a different context than the item being cross-referenced. The problem also occurs when you insert a cross-reference in line 3) and reference 2a, 2b, 2c, or 2d. You should get the full context of "2)a)," "2)b)," "2)c)," or "2)d)" because you are referencing a line that is outside the context of the paragraph where you are inserting the cross reference. However, in this situation, you will get the incorrect cross- reference of "a," "b," "c," or "d." NOTE: Inserting a cross-reference in line "3)" and cross-referencing lines "1a" or "1b" works correctly (giving you the full context). REFERENCES ========== For more information on ListNum fields and Outline Numbering, please see the following articles in the Microsoft Knowledge Base: Q159943 WD97: General Information About Bullets and Numbering Q162895 WD97: How to Use the ListNum Field in Word Q155961 WD97: ListNum Field Not Converted Saving to Word 6.0/95 Q160977 WD97: Error: ListNum Field In Table Causes Invalid Page Fault Q165470 WD97: Outline Numbering Links to All Styles After Style Copy Q157138 WD97: Outline Numbering Is Not Reapplied For more information about the ListNum field, click Contents And Index on the Help menu, click the Index tab in Help Topics: Microsoft Word, type the following text ListNum and then double-click the selected text to go to the "LISTNUM field" topic. If you are unable to find the information you need, ask the Office Assistant. 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