DOCUMENT:Q166049 19-JUL-2001 [word97] TITLE :WV: Relative Links Don't Work in Word Viewer PRODUCT :Word 97 for Windows PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbinterop kbusage kbviewer ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word Viewer 97-2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click to follow a relative hyperlink that was created with Internet Assistant, Microsoft Word Viewer 97-2000 is unable to parse the link information and open the document. Instead, the URL Open dialog box from Internet Explorer is displayed. CAUSE ===== This problem occurs when both of the following conditions are true: - The hyperlink was created in Internet Assistant, an Internet add-in that you can use to create Web pages in earlier versions of Microsoft Word (versions earlier than Word 97). - The link is a relative link. That is, rather than having a full path to the link, the location of the link is relative to the current directory. WORKAROUND ========== Use the Internet Explorer URL Open dialog box that is displayed to go to the linked document. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. REFERENCES ========== For more information about Word Viewer 97-2000, please see the following Knowledge Base article: Q165908 WV: How to Obtain Microsoft Word Viewers Additional query words: ====================================================================== Keywords : kbinterop kbusage kbviewer Technology : kbWordViewerSearch kbViewerSearch kbWordViewer97 Version : WINDOWS: Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.