DOCUMENT:Q166053 19-JUL-2001 [word97] TITLE :WV: Document Menu Unavailable in Word Viewer PRODUCT :Word 97 for Windows PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbui kbviewer word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word Viewer 97-2000 ------------------------------------------------------------------------------- SYMPTOMS ======== In Microsoft Word Viewer 97-2000, if you maximize the document window, the document menu is unavailable and the document icon (the icon in the upper- right corner of the windows) changes from a Word icon to a Windows icon. RESOLUTION ========== The options that should be available on the document menu when the document is maximized are Restore, Minimize, and Close. To work around this problem, use the appropriate method below. To Restore the Document ----------------------- Click the Restore button. The Restore button is the center button in the upper-right corner of the document window. It is located above the vertical scrollbar and below the Maximize button. To Minimize the Document ------------------------ Click the Minimize button. The Minimize button is the left-most button in the upper-right corner of the document window. To Close the Document --------------------- To close the document, do any of the following: - Click the Close button. The Close button is the right-most button in the upper-right corner of the document window. The Close button has an "X" on it. -or- - On the File menu, click Close. -or- - Press CTRL+W on the keyboard. REFERENCES ========== For more information about Word Viewer 97-2000, please see the following Knowledge Base article: Q165908 WV: How to Obtain Microsoft Word Viewers Additional query words: ====================================================================== Keywords : kbui kbviewer word97 Technology : kbWordViewerSearch kbViewerSearch kbWordViewer97 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.