DOCUMENT:Q166063 19-JUL-2001 [word97] TITLE :WV: Document Open in Word Viewer, Word Has Read-Only Access PRODUCT :Word 97 for Windows PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbusage kbdta kbviewer word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word Viewer 97-2000 ------------------------------------------------------------------------------- SYMPTOMS ======== If you open a document in Microsoft Word Viewer 97-2000 and then open that same document in Microsoft Word (while it is still open in Word Viewer), Microsoft Word opens the document as read-only. Microsoft Word should open the document as read-write because Word Viewer cannot make changes to the document. WORKAROUND ========== Close the document in Word Viewer. You can now open the document as read- write in Microsoft Word. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ Microsoft Word opens a document as read-only if the document is already open somewhere else. The first program to open the document gets read-write privileges. REFERENCES ========== For more information about Word Viewer 97-2000, please see the following Knowledge Base article: Q165908 WV: How to Obtain Microsoft Word Viewers Additional query words: ====================================================================== Keywords : kbusage kbdta kbviewer word97 Technology : kbWordViewerSearch kbViewerSearch kbWordViewer97 Version : WINDOWS: Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.