DOCUMENT:Q166069 07-SEP-2001 [word97] TITLE :WV: Document Properties Blank When Printed from Word Viewer PRODUCT :Word 97 for Windows PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbprint kbdta kbviewer word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word Viewer 97-2000 ------------------------------------------------------------------------------- SYMPTOMS ======== In Microsoft Word Viewer 97-2000, if you select the option to include the document properties when you print the document, the document properties print out blank when you print the document. WORKAROUND ========== To work around this problem, print a screen shot of the Document Properties dialog box by following these steps: 1. On the File menu, click Summary Info. 2. Click the Statistics button. 3. Press ALT+PRINT SCRN on your keyboard to copy the picture of the dialog box to the Clipboard. 4. Start Microsoft Paint. 5. On the Edit menu in Microsoft Paint, click Paste. 6. Print the picture from Paint. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. REFERENCES ========== For more information about Word Viewer 97-2000, please see the following Knowledge Base article: Q165908 WV: How to Obtain Microsoft Word Viewers Additional query words: ====================================================================== Keywords : kbprint kbdta kbviewer word97 Technology : kbWordViewerSearch kbViewerSearch kbWordViewer97 Version : WINDOWS: Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.