DOCUMENT:Q168098  14-NOV-2000  [word97]
TITLE   :WD97: Password Protection Lost When Saving as Earlier Versions
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:winword word97kbfaq

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you try to open a password protected file in Word, one or more of the
following error messages may be displayed:

 - Cannot convert password protected documents

 - Word cannot open the document.

CAUSE
=====

Access to a file is restricted when the document has been saved with any type of
password protection. All of the converters in Microsoft Word will not convert
password protected files.

WORKAROUND
==========

Open and re-save the document without password protection in the original
program before you open the document in Word.

MORE INFORMATION
================

You cannot convert a password-protected file created in another word processor
(such as Word Perfect, AmiPro, or Enable) from any version of Word.

NOTE: The password protection feature in Word requires you to type a case-
sensitive password before you can open a document. Word converters do not prompt
you for the password, and will not allow you to convert a password protected
document.

REFERENCES
==========

For additional information, please see the following articles in the Microsoft
Knowledge Base:

   Q107736 Cannot Convert WordPerfect Password-Protected File

   Q135780 WD6X: Converted WordPerfect 5.x File Becomes Password Protected

   Q98916 WD5X: Can't Open Password-Protected WinWord Doc in MacWord 5.x

   Q193545 WD: Password Protection Lost When Saving as Earlier Versions

   Q125299 Ami Pro 3.x Converter Limitations

   Q121000 Enable Word Processing Converter Capabilities and Limitations

   Q107200 Converting Password-Protected Documents in Word for Windows

   Q141012 Find Fast Does Not Index Password Protected Files

   Q105781 Relationship Between Available Disk Space and Conversions

Additional query words: conversion converting stripped

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Keywords          : winword word97 kbfaq
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:
Issue type        : kbbug

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