DOCUMENT:Q168950 14-NOV-2000 [word97] TITLE :WD97: Bookmark at End of Document Lost After Save PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbusage word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you save a Word document, the bookmark at the end of the document may be lost. This problem occurs when either of the following conditions exist: - The document you save contains header or footer text, but the body of the document is blank except for the bookmark. -or- - You open and save the document in another version of Word, and the document contains text in the header or footer and a bookmark after the body text at the end of the document. NOTE: This problem does not occur if you have never typed text in the header or footer of the document. If you type text in the header or footer and then delete the text, the problem still occurs. WORKAROUND ========== To work around this problem, add the bookmark back to the end of the document after you add text to the body of the document or after you have saved the document in a different version of Word. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: 8.0 ====================================================================== Keywords : kbusage word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.