DOCUMENT:Q170972  05-JAN-2001  [word97]
TITLE   :WD97: IExplorer Back Button Ignored After Hyperlink from Word
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:3.01,3.02,97
OPER/SYS:
KEYWORDS:kbinterop word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
 - Microsoft Internet Explorer versions 3.01, 3.02 for Windows 95 
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SYMPTOMS
========

When you click a hyperlink in Word to open the link in Internet Explorer and
then click the Back button to switch back to Word, nothing happens and Internet
Explorer remains active.

CAUSE
=====

This is a timing issue: This problem occurs when you start Internet Explorer 3.x
from Word, and Internet Explorer finishes starting before Word can establish a
connection to it.

RESOLUTION
==========

To correct this problem, upgrade to Internet Explorer version 4.0 or later.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

MORE INFORMATION
================

For additional information, please see the following articles in the Microsoft
Knowledge Base:

   Q157763 OFF97: Memory Problems When Hyperlinking Between Programs

   Q166981 WD97: Back Button Not Available After Viewing HTML Source

Additional query words: 8.0 ie iexplore

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Keywords          : kbinterop word97 
Technology        : kbWordSearch kbIEsearch kbWord97 kbWord97Search kbZNotKeyword2 kbIE95Search kbZNotKeyword3 kbIE301Win95 kbIE302Win95
Version           : WINDOWS:3.01,3.02,97
Issue type        : kbbug

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