DOCUMENT:Q167265 23-DEC-1999 [exchange] TITLE :XADM: Missing File New Custom Recipient Option PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You are unable to set up a new Custom Recipient. This command is not available on the File menu in the Microsoft Exchange Server Administrator program. CAUSE ===== You are using the standard edition of Exchange Server and you have not installed any Microsoft Exchange Connectors on this computer running Exchange Server. RESOLUTION ========== To resolve this problem, do one of the following: - Install the Microsoft Exchange Server Enterprise Edition, which includes three connectors: Microsoft Exchange Internet Mail Connector, Microsoft Exchange Connector, Microsoft Exchange X.400 Connector. -OR- - Install any of the connectors from the Microsoft Exchange Connector Series (Microsoft Exchange Internet Mail Connector, Microsoft Exchange Connector, or Microsoft Exchange X.400 Connector). - If there is no need for this Exchange Server computer to use any type of connector, users can use a shared .pab file that will reside on a server. This will allow users or the administrator to add foreign mail addresses to be used globally. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.