DOCUMENT:Q172875 14-NOV-2000 [word97] TITLE :WD97: General Document Properties Incorrect During Save PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you save a document for the first time, and the Prompt For Document Properties option is selected, the General tab of the Document Properties dialog box contains incorrect information or no information at all. CAUSE ===== This behavior is by design. Word fills in the information on the General tab of the Document Properties dialog box before the save actually occurs. For example: - When you name a document for the first time, the information on the General tab of the Document Properties dialog box is blank. -or- - When you perform a Save As operation and rename the document, the information on the General tab of the Document Properties dialog box is from the previous Save. WORKAROUND ========== Save your document first, and then check the document properties by clicking Properties on the File menu. MORE INFORMATION ================ Word can display the Document Properties dialog box the first time it saves a document. This allows you to enter information about the document, such as a title, keywords, or comments. To set these properties at any other time, click Properties on the File menu. REFERENCES ========== For more information about document properties, please see the following articles in the Microsoft Knowledge Base: Q167747 WD: Invalid Page Fault Linking Custom Document Property to Empty Q166069 WD97: Document Properties Blank When Printed from Word Viewer Q137356 WD: "Cannot Retrieve Properties..." or Document Opens Read-Only Q138327 WD: Word: Properties Contents Tab Is Blank Q155947 WD: Some Document Properties Don't Print Additional query words: 8.0 8.00 ====================================================================== Keywords : word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.