DOCUMENT:Q173801 14-NOV-2000 [word97] TITLE :WD97: Word Count Is Zero When Object Is Selected PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbproof winword word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== In Microsoft Word, all values in the Word Count dialog box except Pages and Lines may equal zero, regardless of the content of the document. CAUSE ===== This behavior occurs if you only have an object (such as a picture) selected when you click Word Count on the Tools menu. RESOLUTION ========== Cancel the selection of any object before you click Word Count on the Tools menu. To do this, click anywhere in the text of the document. STATUS ====== This behavior is by design. MORE INFORMATION ================ The Word Count feature returns the number of words and characters in the current selection. If nothing is selected, values are returned for the entire document. However, if a non-text object like a picture is selected, the Word Count returns zero. Additional query words: 8.0 8.00 ====================================================================== Keywords : kbproof winword word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.