DOCUMENT:Q179310 14-NOV-2000 [word97] TITLE :WD97: Word May Error/Quit During Grammar Check of Long Sentence PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbfile kbdta kbproofkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== Under extremely rare circumstances, when you type a long, complex sentence, Word may unexpectedly quit and you will not be prompted to save any open documents, or you may receive one of the following error messages: Winword caused an Invalid Page Fault in module MSGREN32.dll at
-or- There was an unexpected error in the grammar checker. Word cannot complete the grammar check. CAUSE ===== This problem occurs when the grammar checker attempts to evaluate a long, complex sentence that includes several conjunctions such as "or" and "and" along with at least one preposition such as "of," "to," "by," or "from." WORKAROUND ========== To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2). NOTE: The Microsoft Office 97 SR-2 Patch requires that you first install SR-1. Working Around This Problem If You Are Unable to Obtain SR-2 ------------------------------------------------------------ To temporarily work around this problem, disable the grammar checker in Word. To do this, follow these steps: 1. On the Tools menu, click Options, and select the Spelling & Grammar tab. 2. Click to clear the Check Grammar As You Type and Check Grammar With Spelling check boxes. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2). MORE INFORMATION ================ For additional information, please see the following article(s) in the Microsoft Knowledge Base: Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2 Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1 Additional query words: landlord hang crash bomb lock up freeze legal law pleading brief lawyer tenant ipf ====================================================================== Keywords : kbfile kbdta kbproof kbfaq Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.