DOCUMENT:Q180023 14-NOV-2000 [word97] TITLE :WD97: Some Menu Commands Unavailable (Document Protection) PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== Under certain conditions, you may be unable to access all of the commands in Word, or you may be unable to move the insertion point to certain areas of the document. NOTE: Unavailable menu commands appear grayed or dimmed on the Word menus. Keyboard commands that edit or format text and graphics are also unavailable. CAUSE ===== This problem may occur if document protection is enabled. The "More Information" section of this document lists commands that are unavailable when document protection is enabled. NOTE: It is possible to customize all of the menus, keyboard commands, and so forth, with AutoNew macros. Also, add-in products (such as Microsoft Internet Explorer or Microsoft Bookshelf) modify menu choices. Customization may also produce the behavior described in the "Symptoms" section of this article. WORKAROUND ========== To gain access to all of the menu commands and areas of a document, unprotect the document. To unprotect a document, click Unprotect Document on the Tools menu. MORE INFORMATION ================ To protect a Word document for Tracked Changes, Comments, or Forms, follow these steps: 1. On the Tools menu, click Protect Document. 2. Click either Tracked Changes, Comments, or Forms, and then click OK. The following lists which commands are unavailable when your document is protected: Protected for Forms in a Protected Section ------------------------------------------ Menu Unavailable ------------------------------------------------------------------------ File Page Setup NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable. Edit All commands are unavailable except Cut, Copy, Paste, Clear, Go To. View Outline, Master Document, Header And Footer, Footnotes, Comments Insert All commands are unavailable except AutoText, Picture Format All commands are unavailable except Background NOTE: Background is available; however, the options under Background are not available. Tools All commands are unavailable except Language, AutoCorrect, Track Changes, Unprotect Document, Macro, Options Table All commands are unavailable except Hide/Show Gridlines Protected for Forms in an Unprotected Section --------------------------------------------- Menu Unavailable ----------------------------------------------------------------------- File Page Setup NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable. Edit All commands are unavailable except Repeat, Paste, Paste Special, Clear, Find, Replace, Go To View Outline, Master Document, Header And Footer, Footnotes, Comments Insert Page Numbers, Comment, Footnote, Caption, Cross-Reference, Index And Tables, Text Box, Bookmark Format Bullets And Numbering, Borders And Shading, Drop Cap, Text Direction, AutoFormat, Style Gallery, Format AutoShape/Picture NOTE: Background is available, however the options under Background are not available. Tools Word Count, AutoSummarize, Merge Documents, Mail Merge, Envelopes And Labels, Letter Wizard, Templates And Add-Ins, Customize Table All commands are available as in a normal Word document. If no table is selected in the unprotected section, then only Insert Table, Formula, and Hide/Show Gridlines are available. If a table is selected in an unprotected section, then all commands are available except Draw Table and Sort. Protected for Tracked Changes ----------------------------- Menu Unavailable ----------------------------------------------------------------------- File All commands are available NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable. Edit Paste As Hyperlink, Links View Footnotes, Comments Insert All commands are available Format Text Direction Tools All commands are available Table If no table is selected, then only Draw Table, Insert Table, Sort, Formula, Hide/Show Gridlines are available. If a table is selected, then all commands are available. Protected for Comments ---------------------- Menu Unavailable ----------------------------------------------------------------------- File Page Setup NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable. Edit All commands are unavailable except Repeat, Copy, Select All, Find, Replace, Go To View Footnotes, Comments Insert All commands are unavailable except AutoText, Comment, Picture Format All commands are unavailable except Background NOTE: Background is available; however, the options under Background are not available. Tools Spelling And Grammar, Word Count, AutoSummarize, Mail Merge, Envelopes And Labels, Letter Wizard Table If no table is selected, then only Hide/Show Gridlines is available. If a table is selected, then all commands are unavailable except Select Row, Select Column, Select Table, Headings, Hide/Show Gridlines Additional query words: dim dimmed grey greyed gray grayed out not available disabled ====================================================================== Keywords : word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.