DOCUMENT:Q182934 19-APR-2001 [word97] TITLE :WD97: Not Enough Memory or Disk Space Saving File (Windows NT) PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows, used with: - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When you save a document in Word in a local folder or to a shared folder on an NT 4.0 server, you may receive the following error message: There is not enough memory or disk space to complete the operation. CAUSE ===== This problem can occur when IBM AntiVirus for Windows NT is installed after the installation of the Microsoft Office 97 SR-1 Enterprise Update. RESOLUTION ========== To resolve this problem, install IBM AntiVirus for Windows NT before installing Microsoft Office 97 SR-1 Enterprise Update on the workstation. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION ================ For additional information about virus protection software available from third-party vendors, click the article number below to view the article in the Microsoft Knowledge Base: Q49500 List of Antivirus Software Vendors Additional query words: ====================================================================== Keywords : kbdta Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.