DOCUMENT:Q185309 06-DEC-2000 [word97] TITLE :WD97: Fatal Exception Connecting to a Novell Drive in Word PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows, used with: - the operating system: Microsoft Windows 95 ------------------------------------------------------------------------------- ********************************************************************* ** - WARNING - ** ** THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN ** ** CONFIRMED OR TESTED BY MICROSOFT. USE ONLY ** ** WITH DISCRETION. ** ********************************************************************* SYMPTOMS ======== In Microsoft Word when you click Open on the File menu and click a drive in the Look-In list that has been mapped to a Novell server under Microsoft Windows 95 you may receive the following error: Fatal Exception 06 Has occurred at: 17E7:
CAUSE ===== You are using the real-mode Ipxodi.com network client under Microsoft Windows 95 and the Config.sys file has the "files =" line set to less than 60. WORKAROUND ========== To prevent this error from occurring, set the "files =" line equal to at least 60 in the Config.sys file. To do this, follow these steps: 1. Close all programs. 2. Click Start and then Run. 3. In the Open box, type sysedit and click OK. 4. Click Config.sys. 5. Look for a line that reads FILES=. If it is less than 60, change it to 60. 6. Save the Config.sys file and then close the System Configuration Editor. 7. Restart Windows. MORE INFORMATION ================ For additional information network system requirements for the Config.sys file, please see the following article in the Microsoft Knowledge Base: Q109501 NETWORKS.WRI from Windows for Workgroups 3.11 (Part 2 of 4) Additional query words: word97 ====================================================================== Keywords : kbdta Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.