DOCUMENT:Q185855 23-DEC-1999 [word97] TITLE :WD97: Graphic Is Black Box When You Open Mac Document in Word 97 PRODUCT :Word 97 for Windows PROD/VER::Service Release 1 (SR-1) OPER/SYS: KEYWORDS:kbdta word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows, version Service Release 1 (SR-1) ------------------------------------------------------------------------------- ********************************************************************* ** - WARNING - ** ** THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN ** ** CONFIRMED OR TESTED BY MICROSOFT. USE ONLY ** ** WITH DISCRETION. ** ********************************************************************* SYMPTOMS ======== In Word 97 SR-1, when you open a Microsoft Word 98 Macintosh Edition file containing a graphic, the graphic may be displayed and printed as a black box. CAUSE ===== This appears to be a rare problem occurring only if some special formatting [magic pen mode (23)] is included in the graphic. Additionally, this problem can also be recreated if a graphic is created in PowerPoint with the drawing tools and pasted into Word as a "picture." WORKAROUND ========== Use one of the following methods to change the graphic from a black box to a correctly displayed graphic: Method 1 -------- Double-click the graphic to open the picture editor, make a small change, and then close the editor. This causes the graphic to be redrawn. Method 2 -------- 1. In Word98 Macintosh Edition - double click on the graphic and say 'yes' to converting from PostScript to a Word Object. 2. On the Edit menu, click Paste Special and select as a drawing object instead of a picture. Additional query words: render re-rendered drawing screen display box garbage garbled square dark ====================================================================== Keywords : kbdta word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 kbWord97SR1 Version : :Service Release 1 (SR-1) Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.