DOCUMENT:Q185980 14-NOV-2000 [word97] TITLE :WD97: Selected Text Not Visible or Offset in Some Dialog Boxes PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to mark an index or citation entry, or add an AutoCorrect entry, you cannot see the insertion point or the text you selected (or you can only see a portion of the text) in the Mark Index Entry, Mark Citation, or AutoCorrect dialog box. The following text boxes in these dialog boxes may exhibit this behavior. Mark Index Entry Dialog Box --------------------------- Main Entry SubEntry Cross Reference Mark Citation Dialog Box ------------------------ Selected Text Long Citation AutoCorrect ----------- With: (When the Formatted Text option button is selected.) CAUSE ===== This problem may occur when the paragraph formatting of the Normal style (the default style in Word) includes settings for one or more of the following paragraph attributes: Indentation Spacing Before or After Line Spacing For example, this problem may occur if the paragraph formatting of the Normal style has a Spacing Before setting of 6pt (points) or higher. WORKAROUND ========== To work around this problem, use either of the following methods: - Create a custom style, or modify an existing style to duplicate the paragraph formatting attributes of the Normal style, and apply this style to text formatted with the Normal style. -or- - Modify the Normal style to remove the paragraph formatting related to this problem (mentioned in the "Cause" section of this article). For more information about creating and editing styles, click Contents And Index on the Help menu, click the Index tab in Word Help, type the following text " styles, creating and editing" (without the quotation marks) and then double-click the selected text to go to the "Create new styles" or "Changing" topic. If you are unable to find the information you need, ask the Office Assistant. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem has been corrected in Word 2000. MORE INFORMATION ================ To demonstrate this behavior, set an entry using any of the following options: - Mark an index entry, (on the Insert menu, click Index And Tables, and then click Mark Entry on the Index tab). -or- - Mark a citation entry, (on the Insert menu click Index And Tables, and then click Mark Citation on the Table Of Authorities tab). -or- - Add an AutoCorrect entry, (on the Tools menu, click AutoCorrect). Additional query words: crooked insertion point missing gone disappear disappeared cut off truncated invisible cannot see ====================================================================== Keywords : kbdta word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.