DOCUMENT:Q186141 24-MAY-2002 [word97] TITLE :WD97: Bullets/Numbering Removed Opening WordPerfect 5.x Document PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kb3rdparty kbdta word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you open a Word 97 document containing bullets and/or numbers that you saved in the WordPerfect 5.x for Windows format, the bullets and numbers are not retained. CAUSE ===== This behavior occurs if Microsoft FrontPage 98 is installed on the same computer as Microsoft Word 97. RESOLUTION ========== To resolve this problem, upgrade to Microsoft Word 97 for Windows Service Release 1 (SR-1). You can work around this problem without upgrading to Microsoft Word Service Release 1 (SR-1). To do this, perform a custom installation of FrontPage 98 and do not do not install the Proofing Tools and Converters (in the Components section). STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Word 97 Service Release 1 (SR-1). MORE INFORMATION ================ For additional information about SR-1, please see the following articles in the Microsoft Knowledge Base: Q150613 OFF97: Microsoft Office 97 Service Release 1 Patch Additional query words: 8.0 ====================================================================== Keywords : kb3rdparty kbdta word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : : Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.