DOCUMENT:Q186763  14-NOV-2000  [word97]
TITLE   :WD97: Undesired Characters When You Open HTML Document in Word
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbdta kbconversion word97 kbwdinternet

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you open an HTML file in Microsoft Word 97, Word displays undesired marks
throughout the document.

CAUSE
=====

This problem occurs if an HTML tag contains a punctuation mark, such as a colon.
The Word 97 HTML converter interprets a punctuation mark as illegal HTML
information and uses an undesired character in place of the punctuation mark.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article. This problem was corrected in Microsoft Office 97
Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the
Microsoft Knowledge Base:

   Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2

Additional query words: Word 8

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Keywords          : kbdta kbconversion word97 kbwdinternet 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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