DOCUMENT:Q194495 14-NOV-2000 [word97] TITLE :WD97: Cannot Convert WordPerfect Password-Protected File PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Word will not convert a password-protected WordPerfect file. When you try to open a password-protected WordPerfect file in Word, you will receive one of the following error messages: - File cannot be opened because of password protection. - Cannot Open File. - Converter not installed. WORKAROUND ========== To convert a password-protected WordPerfect document in Word, you must first remove the password from the document in WordPerfect, and then resave the document in WordPerfect without a password. In WordPerfect 5.1 for MS-DOS and Windows, open the file, press CTRL+F5 (Text In/Out), press 2 (Password), then press 2 again (Remove). After removing the password, save the file and quit WordPerfect. In WordPerfect 5.2 for Windows, click Password on the File menu, click the Remove button, and then save the file so the change can take effect. In WordPerfect 6.x for Windows, click Save As on the File menu. Clear the Password Protect check box, and then resave the document without a password. MORE INFORMATION ================ WordPerfect 5.1 for MS-DOS and Windows contains an option to lock a document with a password. To lock a WordPerfect document, select Text In/Out (CTRL+F5), Password, Add/Change, and enter your password twice. In WordPerfect 5.2 for Windows, click Password on the File menu, type a password, click the Set button, retype the password, and click the Set button again. In WordPerfect 6.x for Windows, click Save As on the File menu. Click to select the Password Protect check box and save the document. You will be prompted to enter and verify the password. Microsoft Word cannot parse the unpublished password encryption employed by WordPerfect. This WordPerfect feature is by design. Additional query words: textconv ====================================================================== Keywords : kbdta word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.