DOCUMENT:Q195332  11-JUL-2002  [word97]
TITLE   :WD97: Address Position Not Retained on Mail Merge Envelopes
PRODUCT :Word 97 for Windows
PROD/VER::
OPER/SYS:
KEYWORDS:kbualink97 kbdta winword word97 kbmerge

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========


If you specify an exact position for the return address or delivery address while
creating a mail merge envelope, this formatting is not retained in the main
document.

WORKAROUND
==========

To work around this problem, use any of the following methods.

Method 1
--------

Edit the main document, which contains the envelope formats, and modify the frame
surrounding the addresses. To do this, follow these steps:

1. Click the address text to see the frame.

2. On the Format menu, click Frame.

3. Modify the horizontal and vertical positions of the frame to the position you
   want.

4. Click OK to return to the main document.

Method 2
--------

Edit the main document, remove the frame, and reformat the text. To do this,
follow these steps:

1. Click the address text to see the frame.

2. On the Format menu, click Frame.

3. Click Remove Frame.

4. Select the address text, and directly apply paragraph formatting to indent or
   position the text correctly.

Method 3
--------

Create the main document in the following manner:

1. On the Tools menu, click Envelopes And Labels.

2. Select the Envelopes tab.

3. Click Options.

4. Modify the From Left and From Top settings for the delivery and return
   address.

5. Click OK.

6. Click Add to Document.

7. On the Tools menu, click Mail Merge.

8. In the Mail Merge Helper dialog box, click Create (under Main Document).

9. Select Form Letters.

10. Under Data Source, click Get Data, attach your data file, and then click
   Active Window.

11. Click Edit Main Document.

12. Position your insertion point in the frame, and click the Insert Merge Field
   button on the Mail Merge toolbar to select the appropriate mergefields you
   want to insert.

13. After your main document is set up, merge to a new document or to the
   printer.

NOTE: You can save this document as a template and use it for subsequent merges.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words: mailmerge print merge envelopes incorrect wrong change document

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Keywords          : kbualink97 kbdta winword word97 kbmerge 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbbug
Solution Type     : kbnofix

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