DOCUMENT:Q195383 14-NOV-2000 [word97] TITLE :WD97: Page Setup Not Available on File Menu PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== The Page Setup command (on the File menu) is not available. CAUSE ===== The Page Setup command is not available when any of the following conditions is true: - You do not have a printer driver selected in Windows Control Panel. - The installed printer driver is damaged or corrupted. - The insertion point is inside a frame. Frames cannot span multiple pages. - The document is protected for forms. With the exception of completing an online form, you cannot make changes to the document. - The insertion point is inside a text box or callout. The text box and callout are objects that do not have page properties. - You are in-place editing in the Equation Editor or WordArt. Equation Editor and WordArt do not have page properties. RESOLUTION ========== To resolve this problem, use the appropriate method for your situation. - Select a printer driver. - Remove and reinstall the printer driver. - Move the insertion point outside of the frame. - Unprotect the document. - Move the insertion point outside of the textbox or callout. - Close WordArt or Equation Editor. Additional query words: disabled unavailable grey gray dim dimmed greyed grayed can't cannot ====================================================================== Keywords : kbdta word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.