DOCUMENT:Q196020 11-JUN-2002 [word97] TITLE :WD97: How to Rebuild User Preference and Options Settings PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta winword word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SUMMARY ======= This article describes how to rebuild user preferences and user option settings in Microsoft Word 97. Word stores user preferences and option settings in the following Registry keys: User Preferences ---------------- HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Word\Data User Options ------------ HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Word\Options MORE INFORMATION ================ WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To rebuild the Word Data and Options Registry keys, do the following: 1. Quit all applications. 2. Click the Windows Start button, and then click Run. 3. In the Open box, type "regedit" (without the quotation marks), and then click OK. 4. Go to the following Registry key: User Preferences ---------------- HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Word\Data NOTE: The Status bar will display the following: My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office \8.0\Word\Data User Options ------------ HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Word\Options NOTE: The Status Bar will display the following: My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office \8.0\Word\Options 5. Click the Registry key to select it. 6. On the Registry menu, click Export Registry File, type a file name, and then click Save. 7. On the Edit menu, click Delete. 8. Close the Registry. NOTE: Repeat steps 4-7 to export and delete both keys, as necessary. When you restart Word, new settings will be stored in the Data and Options registry keys. For additional information, please see the following article in the Microsoft Knowledge Base: Q121709 WD: How to Ignore User Settings When You Start Word Additional query words: 8.0 Word8 rename delete restore rebuild options tshoot troubleshoot troubleshooting refresh registry regedit register howto ====================================================================== Keywords : kbdta winword word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.