DOCUMENT:Q196502 14-NOV-2000 [word97] TITLE :WD97: Sort Order Appears to Be Incorrect PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Word appears to sort items in the wrong order. Any named items that contain numbers in their names, such as bookmarks, macros, or AutoText entries, may appear to be sorted incorrectly. For example, if you have three bookmarks named Test1, Test2, and Test11, they appear in the Bookmark Name list in the following order: Test1 Test11 Test2 CAUSE ===== Word sorts numbers in the same way that it sorts words, that is, one character at a time. For example, Word places all numbers that begin with 1 (such as 12, 156, or 1147) before all numbers that begin with 2 (such as 22, 256, or 2276). If two or more items begin with the same character, Word evaluates subsequent characters in each item to determine which item should come first. For example, Word places 124 before 19, based on the second digit (2 is less than 9, so 124 comes before 19). WORKAROUND ========== If you have named items that include numbers, change each name to include a leading 0 (zero). If the Bookmark names are Test1 and Test2 (and one of the items on the list has a two-digit number, like Test11), change the names to Test01 and Test02. Word now sorts them in the expected order. Additional query words: ====================================================================== Keywords : word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.