DOCUMENT:Q182557 13-FEB-2000 [exchange] TITLE :XADM: NDR Occurs When Sending To A Mailbox With Receive Limits PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive a non-delivery report (NDR) similar to the following: Your message did not reach some or all of the intended recipients. Subject: Subject of the Message Sent: 3/10/98 11:40 PM The following recipient(s) could not be reached: RecipientName on 3/10/98 11:40 PM The recipient was unavailable to take delivery of the message MSEXCH:MSExchangeIS:SITENAME:SERVERNAME CAUSE ===== This problem can occur when you send a message to a mailbox that has receive restrictions. WORKAROUND ========== Verify the Properties of the the recipient's mailbox. If there are restrictions, the administrator can either remove or decrease the restictions; the recipient can also be notified to clean out his/her mailbox. To check receive restrictions, perform the following steps: 1. Start Exchange Administrator. 2. Get Properties on the mailbox to which you are sending the message. 3. Click the Limits tab to configure the Prohibit Send and Receive (K) restriction. Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.