DOCUMENT:Q197508  14-NOV-2000  [word97]
TITLE   :WD97: Error Message: Wizard Cannot Use the Active Document
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbtemplate winword word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

After you create a new document based on a template created with one of the
following wizards

   Agenda Wizard
   Fax Wizard
   Table Wizard

the following error message appears:

   The wizard cannot use the active document. To run the wizard, choose New from
   the File menu and select the <wizard name> wizard.

Some of the error messages listed below may also appear:

Agenda Wizard
-------------

 - If the template is based on the Agenda Wizard, after you click OK, the
   following error message appears in Word for Windows:

   The wizard cannot continue because an error has occurred (500).

Fax Wizard
----------

 - If the template is based on the Fax Wizard, the following error message
   appears in Word for Windows and Word for Windows NT:

   The wizard cannot continue because an error has occurred (509).

Table Wizard
------------

 - If the template is based on the Table Wizard, the following error message
   appears in Word for Windows:

   The wizard cannot use the active document. To insert a table with this
   wizard, choose Insert Table from the Table menu and push the Wizard button.
   To create a new document, choose New from the File menu and select Table
   Wizard.

CAUSE
=====

These errors occur when the AutoNew and StartWizard macros are retained in the
new template.

RESOLUTION
==========

Method 1:

Delete the AutoNew and StartWizard macros from your new template. To do this,
choose Macro from the Tools menu. Select the macro and choose the Delete
button.

Method 2:

Create a document based on the selected Wizard. Save this document as a template.
The AutoNew and StartWizard macros are not retained in the new template.

Additional query words: 7.0 wizard error wordbasic err 500 509 msg 8.0 8.00

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Keywords          : kbtemplate winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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