DOCUMENT:Q198362 14-NOV-2000 [word97] TITLE :WD97: New Menu on Custom Toolbar Fails If Copied to Template PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you add the New Menu command to a custom toolbar and then copy the toolbar to another template, the New Menu command is visible but fails to function properly. Other command buttons added to the custom toolbar continue to function as expected, as do built-in menus added to the custom toolbar. WORKAROUND ========== To work around this problem, do one of the following: Method 1: Re-create the Toolbar in the Destination Template ----------------------------------------------------------- If you have copied the toolbar to the destination template, delete the copied toolbar and re-create it in the destination template. To delete the toolbar, follow these steps: 1. On the View menu, point to Toolbars, and click Customize. 2. Click the Toolbars tab. 3. Select the copied toolbar in the list of Toolbars. 4. Click Delete. Method 2: Make the Template Available Globally ---------------------------------------------- Globally load the template in which the custom toolbars were created. To make a template a global add-in, follow these steps: 1. On the Tools menu, click Templates And Add-ins. 2. Click Add. 3. Find and select the template containing the toolbars. 4. Click OK to return to the Templates And Add-Ins dialog box. 5. Click OK. This makes available any toolbars, AutoText entries, or macros stored in that template. MORE INFORMATION ================ For additional information, please see the following article in the Microsoft Knowledge Base: Q163547 WD97: How to Create Custom Toolbars and Toolbar Buttons Additional query words: menu toolbar custom organizer copy ====================================================================== Keywords : word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.