DOCUMENT:Q140947  19-FEB-2002  [exchange]
TITLE   :XADM: Number of Active Logons Counter Always Zero
PRODUCT :Microsoft Exchange
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kbusage

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Windows NT Performance Monitor (PerfMon) counter Number of Active Client
Logons, for Microsoft Exchange Server, always returns a value of zero.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S.
Service Pack 2. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION
================

The Number of Active Client Logons PerfMon counter is located under the
MSExchangeIS Private object in PerfMon.

There is also a counter called the Number of Client Logons on this object. The
Number of Active Client Logons PerfMon counter is the number of sessions,
logons, or users that have performed an RPC operation within the last ten
minutes.


Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : :4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.