DOCUMENT:Q169200  25-APR-1999  [exchange]
TITLE   :XADM: Offline Address Book Does Not Contain all Users
PRODUCT :Microsoft Exchange
PROD/VER:5.0
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

The Offline Address Book gets created successfully but it does not contain all
the names from the Global Address List (GAL).

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem was corrected in the latest Microsoft Exchange Server
5.0 U.S. Service Pack. For information on obtaining the service pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION
================

If you have all categories of the MSExchangeDS logging set to maximum, you
should get the following event in the application log:

   Event ID: 1171
   Source: MSExchangeDS
   Type: Error
   Description: "Exception e0010004 has occured with parameters 1006 and 0
   (Internal ID 10701ac). Please contact Microsoft Product Support Services
   for assistance. "

Additional query words: OAB missing

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbfix

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Copyright Microsoft Corporation 1999.