DOCUMENT:Q217258 14-NOV-2000 [word97] TITLE :WD97: Graphic Colors Display Incorrectly in Word and IE 5 PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta kbwdinternet wd2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Microsoft Internet Explorer 5 to view a document or Web page created in Word, and the document or Web page contains a graphic, the graphic's colors may not be displayed correctly. CAUSE ===== This problem can occur if you are running Microsoft Internet Explorer 5 and your screen is set to display 256 colors. RESOLUTION ========== To resolve this problem, change your screen settings to a higher color setting, for example, True Color (24 bit). To change the number of colors your monitor displays: 1. On the Windows Start menu, point to Settings, and then click Control Panel. 2. Double-click Display. 3. On the Settings tab, in Colors, click the number of colors that you want your monitor to display. NOTE: Your monitor and display adapter determine the maximum number of colors that can appear on your monitor. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbdta kbwdinternet wd2000 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.