DOCUMENT:Q244266 21-NOV-2000 [word97] TITLE :WD97: Word Template Hyperlink Opens Instead of New Document PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kbdta word8 word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you click a hyperlink to a Word 97 template in a Web browser, the template opens in the browser, instead of Word creating a new document that is based on the template. WORKAROUND ========== To work around this behavior of Microsoft Word, create a hyperlink to a shortcut rather than to the template. To do this, follow these steps: 1. To create a shortcut to your template, right-click the template file in Windows Explorer. Then click Create Shortcut on the menu that appears (shortcut menu). 2. Create a hyperlink to the shortcut LNK file, not the template file. IMPORTANT NOTE: If you create the hyperlink to the shortcut by clicking Hyperlink on the Insert menu, and then you click Browse to find the shortcut file, the problem still occurs, because the shortcut resolves to that actual template. In order for this workaround to work correctly, you must manually type the path to the shortcut in the Hyperlink dialog box. After you click the shortcut to the Word template, click Open to open a new document based on the template. After the new document is opened in your Web browser, you can save it to your system. Additional query words: ====================================================================== Keywords : kbdta word8 word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.