DOCUMENT:Q256900 08-MAY-2002 [word97] TITLE :WD97: AV Using German Spelling Checker in Doc with Long Name PRODUCT :Word 97 for Windows PROD/VER::Service Release 1 (SR-1),Service Release 2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows, versions Service Release 1 (SR-1), Service Release 2 ------------------------------------------------------------------------------- NOTE: The information in this article applies to the German version of Microsoft Word 97. SYMPTOMS ======== When you check spelling in a German document with a long name, you receive an error message similar to the following: An application error has occurred and an error log is being generated. WINWORD.EXE Exception: Access violation(0xc000005),Address 0x30808d3a CAUSE ===== This problem occurs when all of the following conditions are true: - A significant amount of text, including several page breaks, was added to the document immediately before the spelling checker was turned on. - The document is in layout view. - The document name (excluding path and extension) is at least 55 characters in length. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The German version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ---------------------------------------------------------------- 06/02/2000 01:07 4.71.1015.0 3,197,152 Wqfe2005.EXE x86 After the hotfix is installed, the following files will have the listed attributes or later: Date Time Version Size File name Platform ------------------------------------------------------------------- 06/01/2000 12:00AM 8.0.0.7731 5,331,728 WinWord.exe x86 06/01/2000 11:27AM 8.0.0.7731 1,716,528 Wwintl32.dll x86 WORKAROUND ========== To work around this problem, use one of the following methods. Method 1 -------- Use a document name with fewer than 55 characters. Method 2 -------- Edit the document in normal view, or switch to normal view before you start the spelling checker. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ Steps to Reproduce Problem -------------------------- 1. In German Word 97, open a new blank document. Save it by using a name that is at least 55 characters long, excluding path and file extension. For example, name it "The name of this file is more than fifty-five characters in length." (without the quotation marks) 2. Switch to Seiten-Layout (page layout) view. 3. Type "=rand(100)" (without the quotation marks) and then press ENTER. This generates about six pages of text. 4. Go to the beginning of the document, and type some German text with several spelling errors. For example, create random text by typing rapidly. 5. Press F7 to start the spelling checker. 6. In the spelling checker dialog box, click Ignorieren (Ignore) several times. Then click Schliessen (Close). -or- Click Abbrechen (Cancel) in the spelling checker dialog box. Result: You receive the error message described in the "Symptoms" section of this article. Additional query words: word97 wd97 german spelling crash AV ====================================================================== Keywords : Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 kbWord97SR1 Version : :Service Release 1 (SR-1),Service Release 2 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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