DOCUMENT:Q270225  09-MAR-2001  [word97]
TITLE   :WD97: Error Message: "Run-time Error '5'" When You Start Word
PRODUCT :Word 97 for Windows
PROD/VER::
OPER/SYS:
KEYWORDS:kbdta word8 word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you start Microsoft Word, you receive the following error message:

   Run-time error '5': Invalid Procedure Call or Argument.

CAUSE
=====

This error message may appear when the _stamps.dot template, which is provided
by Stamps.com, is located in your Office Startup folder.

The default location of the Office Startup folder is:

   C:\Program Files\Microsoft Office\Office\Startup

RESOLUTION
==========

To resolve this problem, upgrade to version 2.2.2 or later of the Stamps.com
Internet Postage software.

WORKAROUND
==========

To work around this problem, delete or move the _stamps.dot template from your
Startup folder. To do this, follow these steps:

1. Quit Microsoft Word.

2. In Office Startup folder, click to select _stamps.dot.

3. Do one of the following:

    - To delete _stamps.dot, click Delete on the Edit menu.

      -or-

    - To move _stamps.dot to a different folder, click Cut on the Edit menu.
      Select the folder where you want to move _stamps.dot, and then click Paste
      on the Edit menu.

4. Restart Microsoft Word.

MORE INFORMATION
================

The _stamps.dot template is installed by a third-party add-in that lets you use
Internet postage from Stamps.com in Microsoft Word. For more information, please
browse to the Stamps.com Web site at http://www.Stamps.com
(http://www.Stamps.com).

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: runtime error 5 run time

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Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbprb

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