DOCUMENT:Q97095  14-NOV-2000  [word97]
TITLE   :WD97: Send Command Missing from File Menu
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

In Word for Windows, the Send command does not appear on the File menu.

MORE INFORMATION
================

Make sure you have installed Microsoft Exchange or any 32-bit e-mail program
compatible with the Messaging Application Programming Interface (MAPI), or Lotus
cc:Mail or any 16-bit e-mail program compatible with Vendor Independent
Messaging (VIM). Check with your administrator about getting the proper e-mail
program installed.

If you have installed Microsoft Exchange or a compatible e-mail program, make
sure Mapi32.dll is in the Windows System folder.

If you have installed Lotus cc:Mail or a compatible e-mail program, make sure
Mapivi32.dll, Mapivitk.dll, and Mvthksvr.exe are in the Windows System folder.


For more information, please see the following article in the Microsoft Knowledge
Base:

   Q167314 Off97: Errors Using Lotus Notes 4.5 and Microsoft Office 97


For additional information, please see the following articles in the Microsoft
Knowledge Base:

   Q142496 Send Command from 32-Bit Program Starts Only MS Exchange


Additional query words: msmail filesend route grey gray greyed grayed unavailable

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Keywords          : word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97

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