DOCUMENT:Q176150 14-MAR-1999 [exchange] TITLE :XADM: P42 Message Delivery Fails Setting ENTRYID PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When attempting to retrieve a P42 signed/encrypted message, the client may experience problems opening the message. Support for the P42 protocol (Secure Data Network Systems Message Security Protocol Support) gives Microsoft Exchange Server DMS users the benefit of adding hardware-based (for example, Fortezza cards) end-to-end security, including signed receipts, non- repudiation, privacy, and content integrity to their communications. CAUSE ===== When opening signed/encrypted P42 messages, the DMS extension DLL creates non Unicode one off entry identifiers in a flat entry list (PR_REPLY_RECIPIENT_ENTRIES) for recipients that are to get a reply. The MAPI methods SetProps and GetProps are used to retrieve or modify the PR_REPLY_RECIPIENT_ENTRIES property for the entry identifier. During GetProps, the address type, e-mail address, and display name in the one-off entry identifier is converted to the client's codepage. Because entry identifiers are binary, there is no associated codepage information, except to indicate if it is Unicode. Microsoft Exchange Server assumes that if the entry identifier is not Unicode, the destination must be Unicode. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ To resolve this issue, the address type, e-mail address, and display name are converted to Unicode during SetProps for the property PR_REPLY_RECIPIENT_ENTRIES. During GetProps for this property, no conversion will be done if the one off entry identifier is in Unicode and the destination code page is in Unicode, or if the entry identifier nor the destination code page is in Unicode. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : WINDOWS:5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.