DOCUMENT:Q149284 22-MAR-1999 [exchange] TITLE :XADM: PC Mail Shared Folders not Converted To Public Folders PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= The Microsoft Exchange Migration Wizard for Microsoft Mail for PC Networks fails to migrate shared folders from Mail for PC Networks postoffices; however, everything else migrates. The application log in Event log reads: Could not migrate shared folders Event 168 CAUSE ===== The Information Store Site Configuration does not have the Microsoft Exchange Service Account specified under Top Level Folder Creation tab in the Microsoft Exchange Administrator program. RESOLUTION ========== Start the Microsoft Exchange Administrator program. Under Configuration, double-click the Information Store Site Configuration tab and select the Top Level Folder Creation tab. Change the Allowed to Create Top Level Folder radio button to All and migrate the users. After migration users can be limited to who can create top level folders. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.