DOCUMENT:Q310326 13-AUG-2002 [ssafe] TITLE :DOC: SourceSafe - Change Password Topic in Help is Incorrect PRODUCT :Microsoft SourceSafe PROD/VER::4.0,4.0a,5.0,6.0 OPER/SYS: KEYWORDS:kbdocerr kbDSupport kbGrpDSSSafe ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual SourceSafe, 32-bit, for Windows versions 4.0, 4.0a, 5.0, 6.0 ------------------------------------------------------------------------------- SUMMARY ======= The Visual SourceSafe Explorer Help topic "Change Passwords" incorrectly states that in the event of a lost or forgotten password, you should contact Microsoft Technical Support. MICROSOFT SUPPORT PROFESSIONALS CANNOT ASSIST, UNDER ANY CIRCUMSTANCES, IN THE BREAKING OF PASSWORDS APPLIED TO FILES AND FEATURES WITHIN MICROSOFT PROGRAMS. MORE INFORMATION ================ Steps to Reproduce the Behavior ------------------------------- 1. Start Visual SourceSafe. 2. On the Help menu, click "Search for Help on". 3. In the Search Criteria box, type "Change Passwords" (without the quotation marks). 4. Select the Change Passwords Help topic. Notice that the last sentence incorrectly states: "If you cannot remember the old password, contact Microsoft Technical Support." REFERENCES ========== For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q189126 Microsoft's Policy Regarding Missing or Invalid Passwords Additional query words: lost admin password ====================================================================== Keywords : kbdocerr kbDSupport kbGrpDSSSafe Technology : kbSSafeSearch kbAudDeveloper kbSSafe600 kbSSafe400 kbSSafe400a kbSSafe500 kbSSafe32bitSearch Version : :4.0,4.0a,5.0,6.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.