DOCUMENT:Q156274  08-MAY-2002  [exchange]
TITLE   :XADM: Saving Changes to Customized Templates
PRODUCT :Microsoft Exchange
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbusage exc4

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The information in this article applies to:

 - Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

After updating to Service Pack 2, customization details of templates are lost.
This will also happen if you reinstall Microsoft Exchange Server.

WORKAROUND
==========

Export the customized templates to a .csv file before upgrading and import them
afterward.

1. Copy Tpl.csv and Tpl.ini to the root of drive C from the Microsoft Exchange
   Server compact disc Support\Samples\Csvs\Tpl folder.

2. At a command prompt perform ATTRIB Tpl.csv and Tpl.ini to remove the read
   only attribute from them.

3. Modify the Tpl.ini file to include references to your organization and site
   under export and import.

      [export]
      ExportObject=All
      Subcontainers=Yes
      Basepoint=/o=ORG/ou=SITE/cn=Configuration/cn=Addressing
      Container=Display-Templates

      [import]
      Basepoint=/o=ORG/ou=SITE/cn=Configuration/cn=Addressing
      Container=Display-Templates
      OverwriteProperties=Yes

4. Export the customized details templates using the following command line from
   the root:

"c:\exchsrvr\bin\admin.exe /e c:\tpl.csv /o c:\tpl.ini" (without the quotation
marks)

5. The customizations are now available for import when needed with the
   following command:

"c:\exchsrvr\bin\admin.exe /i c:\tpl.csv /o c:\tpl.ini" (without the quotation
marks)

STATUS
======

This problem was first corrected in Exchange Server 4.0 Service Pack 3.

Additional query words: custom

======================================================================
Keywords          : kbusage exc4 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug

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