DOCUMENT:Q182558 22-OCT-2000 [exchange] TITLE :XADM: Sending To A Mailbox With An Invalid Alternate Recipient PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive a non-delivery report (NDR) similar to the following: Your message did not reach some or all of the intended recipients. Subject: Subject of the Message Sent: 3/11/98 12:26 AM The following recipient(s) could not be reached: Recipient Name on 3/11/98 12:26 AM The recipient name is not recognized MSEXCH:MSExchangeMTA:SITENAME:SERVERNAME CAUSE ===== This problem can occur when you send a message to a mailbox that has an invalid alternate recipient. WORKAROUND ========== To check for an alternate recipient, locate the mailbox to which you are sending the message. Check properties on that mailbox. The alternate recipient configuration is located on the Delivery Options property page. Try sending a message to the alternate recipient's address to verify that the address is valid. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.