DOCUMENT:Q177309 18-MAR-1999 [exchange] TITLE :XADM: Setup Cannot Initialize the Key Management Database PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= SYMPTOMS ======== When you use custom setup to add a Microsoft Exchange Server 5.5 computer to a site with an existing Exchange Server 4.0 computer, you may receive the following error while installing the Exchange Key Management Server: Setup is unable to initialize the key management database ID no. c103798c In the event log, you will see: MSExchangeKMS 1004 KMServer was not able to verify the signature on the crypto service provider. CAUSE ===== This error can occur if you have the wrong version of Advapi32.dll. in the \system32 directory. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WINDOWS:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.