DOCUMENT:Q159788 10-APR-1999 [exchange] TITLE :XADM: SP3 Update Fails on Admin Only Server PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You receive the following error when attempting to run the Microsoft Exchange Server Service Pack 3 (SP3) Update program: This version of Exchange setup is older than the one you previously used. Use a newer version of the Server Setup Program. This occurs with a computer that is running only the Microsoft Exchange Server Administrator program. CAUSE ===== The NewestBuild registry value has a higher setting than expected. RESOLUTION ========== To resolve this problem, modify the registry. WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 1. Start Registry Editor (Regedt32.exe). 2. Under the HKEY_LOCAL_MACHINE subtree, go to the following subkey: SOFTWARE/Microsoft/Exchange/Setup 3. Change the NewestBuild value. This should be a REG_DWORD. Enter the data "3e1" in hexadecimal. The full entry in the registry should look like this: NewestBuild : REG_DWORD : 0x3e1 Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.