DOCUMENT:Q155765 13-FEB-2000 [exchange] TITLE :XADM: Store Crashes in Ecreleaselogonop PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:kbusage exc4 exc5 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Server information store may have an access violation when you are adding a logon to a list of logons associated with a session. CAUSE ===== The access violation occurs because of a logic error in the way that the information store resizes an array used to store the logon session object. STATUS ====== This problem was first corrected in Exchange Server 4.0 Service Pack 4. This problem was first corrected in Exchange Server 5.0 Service Pack 1. MORE INFORMATION ================ If the Microsoft Windows NT Server and Microsoft Exchange Server symbols are properly installed on the system, a stack trace similar to the following will be generated in the Dr. Watson log: FramePtr RetAddr Param1 Param2 Param3 Function Name 0584f8dc 020b5ff1 0000000d 00000001 0584fa8c STORE!EcReleaseLogonOp+0x6 (0x00000000, 0x00000000) 0584f8f8 0210677f 0000000d 0053e954 0584fa48 STORE!SESS::EcAddLogon+0x101 (0x0428F98C, 0x00000000, 0x00000000) 0584fa8c 020038fc 0428f98c 0000000d 0584fac8 STORE!EcLogon+0x23a (0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000) 0584faf8 02003cfb 0524de20 0053b91c 0584fb1c STORE!EcRpc+0xd47 (0x00000000, 0x00000000, 0x00000000, 0x00000000) 0584fb20 77e8eb7a 0524de20 0053b91c 05242eb2 STORE!EcDoRpc+0x3d (0x00000000, 0x00000000, 0x00000000, 0x0000) 0584fe28 77e8e876 00000000 00000000 0584ff10 RPCRT4!tree_peek_ndr+0x105 0584fe7c 77e61374 02002b36 0584ff10 0584ff3c RPCRT4!data_size_ndr+0x1e9 0584fed0 77e6162d 0584ff10 00000000 0584ff3c RPCRT4!NdrServerInitialize+0x6c 0584fef0 77e6c005 0584ff10 00000000 0584ff3c RPCRT4!?DealWithRequestMessage @WMSG_SASSOCIATION@@QAEXPAT_WMSG_MESSAGE@@ 0PAU_RPC_MESSAGE@@PAPAVWMSG_SBINDING@@IHH@Z+0x127 05242ca0 89abcdef 05242cb8 00000004 00000001 RPCRT4!?DuplicateDceBinding @DCE_BINDING@@QAEPAV1@XZ+0x1f Additional query words: ====================================================================== Keywords : kbusage exc4 exc5 Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.