DOCUMENT:Q178757 22-MAR-1999 [exchange] TITLE :XADM: Store Logs Error 1203 When You Delete a Mailbox PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you delete a mailbox that was created but never used, the Microsoft Exchange Server Information Store (IS) service logs the following error to the event log: Event ID: 1203 Source: ExchangeIS Private Type: Error Category: General Failed to delete the mailbox of /o=Microsoft/ou=DOMAIN/cn=Recipients/cn=MyMailBox with error 0x8004010f. NOTE: Error 0x8004010f is Mapi Error MAPI_E_NOT_FOUND CAUSE ===== Because a user never logged on to the mailbox and never received mail, the database entries for the user were never created. When Exchange Server attempts to delete the mailbox, the system attempts to locate the database entries, but no records are found and the MAPI_E_NOT_FOUND error is reported. This error was not logged previously. WORKAROUND ========== When the symptoms occur as described above, the error can safely be ignored. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : WinNT:5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.