XADM: Troubleshooting the System Attendant Service

ID: Q147705

The information in this article applies to:

SUMMARY

The System Attendant service can be started from Control Panel, Services applet or from Server Manager, Services or using NET START MSEXCHANGESA from the command prompt.


MORE INFORMATION

Steps to troubleshoot System Attendant service startup problem:

  1. Microsoft Exchange System Attendant Service, MSExchangeSA depends on the following services:


    2. EventLog
    OLE
    NtLmSsp
    RPCLocator
    RPCSS
    LanmanWorkstation
    LanmanServer
    Verify that all the dependency services have started.

  2. Check that the service account used to start the System Attendant and other services is a member of the Administrators group on the Microsoft Exchange Server.


  3. PVIEWER.EXE is a tool that comes with the Microsoft Windows NT resource kit. This tool can be used to check System Attendant activity. In PVIEWER, look for MAD, which is the System Attendant executable.


  4. Check the event log and filter using source MSEXCHANGESA to determine more information.


Additional query words: faq 


Keywords          : kbenv XADM 
Version           : winnt:4.0
Platform          : winnt 
Issue type        :

Last Reviewed: March 19, 1999