DOCUMENT:Q196786 08-MAY-2001 [msdn] TITLE :PRB: MSDN Libraries 6.0 and October 1998 Fail to Coexist PRODUCT :Microsoft Developer Network PROD/VER:winnt:6.0 OPER/SYS: KEYWORDS:kbHTMLHelp kbMSDN kbGrpDSTools ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Developer Network (MSDN) ------------------------------------------------------------------------------- SYMPTOMS ======== When the MSDN Library asks you to specify the location of a CD-ROM and you specify a network or shared drive, one of the following error messages appears: Hh : The program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. -or- hh.exe - Application Error : The instruction at "0x5d34543c" referenced memory at "0x0000000c". The memory could not be "read". CAUSE ===== Sometimes installing another version of the MSDN Library corrupts the Hhcolreg.dat file. This has been known to happen more frequently when the MSDN Library is installed from a network location. RESOLUTION ========== For additional information about manually uninstalling the MSDN Library, click the article number below to view the article in the Microsoft Knowledge Base: Q240350 HOWTO: Manually Uninstall the MSDN Library Then only reinstall the most recent version of the MSDN Library. Additional query words: ====================================================================== Keywords : kbHTMLHelp kbMSDN kbGrpDSTools Technology : kbMSDNSearch kbZNotKeyword2 Version : winnt:6.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.