DOCUMENT:Q175810 13-MAR-1999 [exchange] TITLE :XADM: Upgrade to Exchange Server 5.0 Takes a Long Time PRODUCT :Microsoft Exchange PROD/VER:WinNT:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade from Microsoft Exchange Server 4.0 to Microsoft Exchange Server 5.0, the setup program upgrades the Information Store databases to a new format. On average, the setup process usually takes thirty minutes to an hour to upgrade 1 GB of information. However, sometimes this can take longer. The setup program displays no status messages, and normal disk activity occurs. The upgrade process to Exchange Server 5.0 can be monitored by examining the Application Event Log in the event viewer for the following event: Event ID: 1185 Source: MSExchangeISPrivate Description: Successfully upgraded to database version X.XX. NOTE: The final database version for Exchange Server 5.0 is version 2.35. If the information store has been upgraded correctly then it will display the above message for both the private information store and the public information store, provided they both exist on the server. CAUSE ===== This behavior is by product design. Additional query words: 1185 2.18 2.19 ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : WinNT:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.